>> thank you for joining us today. it is pepco's pricey plan to keep the lights on, but will it work? a new report is bringing up some major doubts. brae and carter is at pepco headquarters with the details. >> over the past year there has been a lot of criticism from customers that when the storms roll in, the power goes out. pepco has put a new plan in place. the report says that it may not be enough. >> this pepco customer says the power in her home is not consistent and is frustrating. >> especially because my mom is disabled. if i have the lights on, the things that she needs to get around, it is hard. >> last year, pepco put a multimillion-dollar plan in place to trim trees, of great power lines, and replace underground lines. but according to a new report, it may not be making service any better. while restoration efforts worked reasonably good, pepco needed to be more proactive rather than reactive. reports also show that trees are the primary cause of most potentially preventable outages. in addition, the report says -- >> it is a work in progress. as you s